- Press the Home button and choose Settings.
- Scroll down and click Mail, Contacts, Calendars.
- Tap the name of your IMAP email account.
- Scroll to the bottom and click Advanced.
- Scroll to the bottom and tap the empty IMAP
Path Prefix. Enter INBOX in capitals
- To save and close the settings, click Accounts at the top left and click Done at the top right twice
Note: If you can't see the Advanced button or the IMAP path prefix, you may need to re-create your IMAP email account